Computers & devices
Setup, updates and maintenance of computers, printers and peripherals, plus new hardware procurement.
Service
IT support — your outsourced IT department
A computer won’t start, a new hire needs an account, the printer is acting up again and nobody has checked the backups… We take care of your IT infrastructure so your team can keep working without interruptions.
Sound familiar?
Problems we solve every day
- IT issues are handled by “whoever is best with computers”.
- New hires wait days for laptops and access.
- Nobody knows who has access to which data.
- Backups don’t exist or have never been tested.
What’s included
Everything you need, without the hassle
Accounts & access
Microsoft 365 and Google Workspace accounts, email and permissions — including onboarding and offboarding.
Network & infrastructure
Network, Wi-Fi, VPN, firewall and NAS configuration.
Backup & recovery
Automatic backups of computers and documents, with regular restore tests.
Security
Antivirus, multi-factor authentication, disk encryption and phishing awareness training.
Helpdesk
One address for every IT issue — remote help within minutes, on-site visits when needed.
Working together
How we work together
- 01
Free audit
We review your website, app or system and send a prioritized report within 48 hours.
- 02
Clear proposal
Fixed price and timeline, no hidden costs. You know exactly what you get.
- 03
Delivery
We work in short iterations with regular updates and access to a staging version.
- 04
Care & growth
24/7 monitoring, updates and monthly reports. You run the business, we run the tech.
Technology
Tools and technologies we use
- Microsoft 365
- Google Workspace
- Windows
- macOS
- Intune
- Entra ID
- Synology
- Ubiquiti
- Bitwarden
- AnyDesk
FAQ
Frequently asked questions
How does remote IT support work?
We solve most issues via remote access with your approval, usually within minutes. For hardware and networking, we come on site.
How much does IT support cost?
IT support starts at €19 per user per month (excl. VAT) and includes helpdesk, computer maintenance, account management and backup monitoring.
Do you support businesses across Croatia?
Yes. Remote support works anywhere, and on-site visits are arranged based on your location.
Can you help us move to Microsoft 365 or Google Workspace?
Yes. We plan and run the migration of email, documents and calendars with no data loss and minimal disruption.
Contact
Tell us what’s bothering you. The audit is free.
Fill in the form and we’ll get back to you within one business day with a first proposal. No obligation, no sales pressure.
- Technical review of your website or system
- Prioritized report within 48 hours
- Fixed quote with no hidden costs
Prefer to reach out directly?
info@netlace.eu +385 97 698 4686Reply within 1 business day
Mon – Fri, 8 am – 5 pm CET · emergencies 24/7 (Pro)