AI website chatbot
Answers visitor questions 24/7 based on your data and hands enquiries to your team.
ServiceNew
AI solutions that work for your business
AI is no longer an experiment. We build AI assistants and automations that answer customer questions, process documents and find information in your data — securely, measurably and connected to your systems.
Sound familiar?
Problems we solve every day
- Your team spends hours answering the same customer questions.
- Data from invoices and documents is retyped by hand.
- Information is scattered across folders, emails and tools.
- You want to use AI but don’t know where to start.
What’s included
Everything you need, without the hassle
Document processing
Extracts data from invoices, contracts and forms and enters it into your systems automatically.
Internal AI assistant
Search and answers across your internal docs, procedures and knowledge base.
AI in your workflows
Email triage, summaries, translations and suggested replies inside your existing workflows.
Security & privacy
Your data stays under your control: EU processing, anonymization and clear access rules.
Measurable results
We track accuracy, time saved and customer satisfaction — AI has to earn its cost.
Working together
How we work together
- 01
Free audit
We review your website, app or system and send a prioritized report within 48 hours.
- 02
Clear proposal
Fixed price and timeline, no hidden costs. You know exactly what you get.
- 03
Delivery
We work in short iterations with regular updates and access to a staging version.
- 04
Care & growth
24/7 monitoring, updates and monthly reports. You run the business, we run the tech.
Technology
Tools and technologies we use
- Claude API
- OpenAI API
- Azure OpenAI
- LangChain
- Vector databases
- Python
- Node.js
- n8n
FAQ
Frequently asked questions
Does the chatbot understand Croatian and other languages?
Yes. Modern language models understand and write Croatian, English and many other languages very well, and we connect the chatbot to your data so it answers accurately and in your tone.
Is our data safe?
We use business APIs that by default don’t use your data to train models, and where needed, processing happens in EU data centres. Access to data is restricted and logged.
How much does an AI chatbot cost?
AI solutions start at €590 (excl. VAT) to build, plus a monthly model usage cost that depends on volume. You get a cost estimate before we start.
Can AI make mistakes?
It can, so we build safeguards: answers are grounded in your verified sources, sensitive decisions stay with people, and results are continuously monitored.
Contact
Tell us what’s bothering you. The audit is free.
Fill in the form and we’ll get back to you within one business day with a first proposal. No obligation, no sales pressure.
- Technical review of your website or system
- Prioritized report within 48 hours
- Fixed quote with no hidden costs
Prefer to reach out directly?
info@netlace.eu +385 97 698 4686Reply within 1 business day
Mon – Fri, 8 am – 5 pm CET · emergencies 24/7 (Pro)